FAQs

I put the wrong shipping address. Can I change this?
Please e-mail us right away at contact@witchmob.com with the updated address. We will do our best to make this change. If the change is not made and the address is invalid, it will be returned to us. Once it arrives we will reach out to the customer about reshipment.

 

When will my order arrive? 
Delivery times are not guaranteed and vary. Please allow 2-3 days for order processing and shipping. If we anticipate a longer lead-time, it will be noted in the item description.

 

Why did I not receive a confirmation e-mail?
You should receive an e-mail confirming your order shortly after you have placed it. If you do not receive that e-mail, please check your spam folder and see if you can locate it. Otherwise, you may have input your e-mail address incorrectly. You will need to contact us with the corrected e-mail.

I just placed an order. Can I change the size or design? Can I add a t-shirt to my order?
We cannot edit an order once it has been placed. You will need to go through the exchange process, or place a new order.

 

When will a certain design be restocked?
The best way to keep up on restocking is to follow us on Instagram, Twitter or like our Facebook page. We usually restock items every week and make announcements on these pages.

Instagram: @witchmob
https://twitter.com/WlTCHMOB
https://www.facebook.com/witchmob

If you have any further questions not addressed here, please email: contact@witchmob.com